Complaint Details

Status : Closed Closed
Complaint No
: 0101213/2017
Category : Others
Date : 11-12-2017
Subject Line : Refund of returned product
     
Complainant : Pankaj Shrivastava
Address : 4/701, Sarvoday Garden, Nr Bhanu Sagar Theatre, Kalyan - W 421301
     
Complainee : Amazon
Address : 4/701, Sarvoday Garden, Nr Bhanu Sagar Theatre, Kalyan - W 421301

 

Complaint Details
I had returned the product on 22nd Nov but Amazon is not refunding my money. They are saying they have not received the product at warehouse. How can a customer ensure the product to reach warehouse when the product is picked by their courier agent. How does the liability of reaching to the destination lie with the customer

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