Complaint Details

Status	:	Closed
Complaint No	:	0101213/2017
Category	:	Others
Date	:	11-12-2017
Subject Line	:	Refund of returned product
Complainant	:	Pankaj Shrivastava
Complainee	:	Amazon

Complaint Details
I had returned the product on 22nd Nov but Amazon is not refunding my money. They are saying they have not received the product at warehouse. How can a customer ensure the product to reach warehouse when the product is picked by their courier agent. How does the liability of reaching to the destination lie with the customer

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