Complaint Details

Status	:	Closed
Complaint No	:	0101224/2017
Category	:	Food & Beverages
Date	:	15-12-2017
Subject Line	:	Pepsico Fridge Advance deposit
Complainant	:	Mohsin Rangwala
Address	:	134, Masakin E Saifiya, Bijalpur
Complainee	:	PepsiCo
Address	:	134, Masakin E Saifiya, Bijalpur

Complaint Details






Dear Sir





I am running a very small shop in “Bijalpur INDORE (452012) M.P.INDIA.(I have enclosed all photos including my shop for your visualization of surrounding where my shop located) since March 2015. I was selling Pepsi and other Pepsi beverages. One salesman deliver a Pepsi Fridge with a deposit of IRs.6690/-. The deposit receipt attached herewith. As my business was not running well, I asked PepsiCo Indore branch to take away the fridge and reimburse my deposit back. After struggle of couple of weeks, making complain to complaint forum, PepsiCo General Manager Mr. Dharmender turned up and asked me to give him 25 plastic cerates back as mentioned on the attached receipt to get the deposit back. On deposit receipt only 25 M.T. was mentioned, which I did not suspected that the meaning is 25 cerates , I explained him that only five carats had been given to me and PepsiCo salesman had very clearly said that this monies is against delivery of fridge not cerates. I don't have 25 cerates as not given to me. Logically I had never required twenty five cerates as my shop is in a newly developed colony having only 10 houses when I took the fridge no business of 25 cerates. The attached photos will explain my truth PepsiCo salesman cheated me as my shop is in  a undeveloped colony and remote area where do not require bulk 25 cerates as business is very very small. It is very obvious that PepsiCo manager is taking side of his salesman, which clearly prove that this type of cheating is happening in PepsiCo with collusion of GM



Then I said take your fridge and give me amount whatever cerates you find at my place. This is a clear fraud and conpiracy which is happening under the nose of PepsiCo general Manager  happening in PepsiCo with his full knowledge and consents. Fridge has been taken away and I only received Rs. 940 against my IRs.6690 deposit.



PepsiCo is a multi million rupees company and cheating with a small unsuspected businessman like me ethically does not suit PepsiCo.



Only I took this opportunity to put my case to your knowledge that atleast you will give me justice and instruct GM to return my money back as for a gaint company like PepsiCo, this amount is a drop of water in a vast ocean.





Kind Regards



 



Mohsin Ali



0091 8982643486



 

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