Complaint Details

Status	:	Closed
Complaint No	:	0101246/2017
Category	:	Service Provider
Date	:	21-12-2017
Subject Line	:	Problem not resolved after making repeated complains
Complainant	:	Rakesh Kumar
Address	:	Shakuntala kunj , Congress maidan, Barh, Po: bath dist: Patna
Complainee	:	Kent RO systems Ltd.
Address	:	E-6,7&8, Sector 59 Moods, UP

Complaint Details
Sir
I Rakesh Kumar resident of
Shakuntala kunj, Congress maidan , ward no 5, po: Bath, Patna, Bihar- 803213.
Own a KENT mineral RO water purifier.
Machine SL no. KR1605015772
model no. 11005
Machine registered on name: Rakesh Kumar
Registered mob no: 9472364805.
Feel cheated by company because I registered many complaints with service center, talked to senior executive many times. One name of senior executive I remember is Mr Mahendra. All went waste it's almost 2 months 22days when I registered my 1st complain on 01/10/2017.
I was given surety many times regarding resolving my problem but not resolved till today.
Complaints details are as follows :
Complain no. Dated
17100100696. 01/10/17
17100503675. 05/10/17
17100901032. 09/10/17
17121200810. 12/12/17
17121300927. 14/12/17

Apart of these compliments I made hundreds of calls to service center. Technician, and distributors but result is nil.
Please take a note of my complain and do needful for me.
Regards
Rakesh Kumar

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