Complaint Details

Status	:	Closed
Complaint No	:	0101266/2017
Category	:	Computers & Accessories
Date	:	26-12-2017
Subject Line	:	Return of defective products.
Complainant	:	NIJWAM BRAHMA
Address	:	VILL GWJWNPURI DWIMALU ROAD PO CHAPAGURI PS DHALIGAON DIST CHIRANG BTAD
Complainee	:	https://mobilekart.co/
Address	:

Complaint Details
I have ordered two items mi powerbank 20,000 mah and memorycard 128gb from mobilekart.co on 10-12-2017 and i received the product on 24-12-2017. When I opened the product package it was ok, two items powerbank and memorycard. But when I used it I found that the products were defective. The powerbank was not sealed pack and the memorycard defective. The products were used. The memorycard was written 128gb on the outside but when I used it, it was not and also defective.
Due to the problems that I have faced, I decided to return the two items which was according to the company policy. I have sent an e-mail to support@mobilekart.co on 23-12-2017 from my email id n9854532026@gmail.com according to the return policy of the company but till date no response/reply is made.
The product order details:
Reference ID : 29573
ORDER ID : 1483091
Tracking ID : 1348617120750
Order Date : 12/11/2017
So, Please help me regarding the matter.
Many many thanks for your generous support.
I am exceedingly grateful.

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