Complaint Details

Status	:	Closed
Complaint No	:	0101268/2017
Category	:	Others
Date	:	27-12-2017
Subject Line	:	Vendor don’t provide proper tax invoices/bills for purchase of goods and services
Complainant	:	Shweta Shah
Address	:	B54 Sarvodaynagar, 1st Panjarapole, C.P.Tank Mumbai 400001
Complainee	:	Laxmi sales & service
Address	:	Shop 8, Sidhesh Apartment,57 Thakurdwar road Mumbai 4000002

Complaint Details
Dear Sir/Madam,

I am writing you to Complaint about small vendor providing goods and service business in Bhuleshwar and Thakurdwar Road. When I purchase any service or goods then few vendors in this area don’t issue proper cutomer document such as Bills or Tax Invoice in return. I asked the service provider to make receipts of the purchases for cash payment made by me. But he upfront denied that he is not required to do this as he has written his company name on the appliance that he has repaired. My concern is that I as a consumers is denied receipt for any cash payment made by me. I have to ask each and every vendor to give me receipt and some write on the back of the business card , or any paper or simply refuse to do it.

I feel there are two parallel systems regulation is practice in Mumbai especially in market like bhuleshwar filled with small business or street shop. Don’t even know if these people have got educational training or if there business are registered under your system due to the nature of there business and there own circumstances such as low income earner with limited skill and resource when compared to other people will plenty of resources to manage there businesses.Further, cash transactions with no supporting documentation will increase fraudulent business activities and increase unemployment. Thinking about our future generations there if a small amount of work force are studying and shows ability to acquire roles in accounting field in any position such as clerks Accounts receivesble or Payable or higher roles as per their own individual experience. If there are people acting as politician , actors , doctors, engineers and accoutants , Sports , or talented or creative people or hardworking Labourer all of these field can divert our workforce in gaining jobs and improve there living standards when customers both domestically or internationally.

My experience may not depict clear vision of the actual picture of the movement of money rolling around the nation , whether officials tax or untax money. But it definitely shows that people are not practicing what they preach and government will not be able to get any tax from this business in a legal way. This mal practice will definitely increase corruption and unemployment for future generations. Educational system will also fails as the theory and practical knowledge don’t show a bridge but both shows seperate practices and clearly differentiate good and bad business practices that will definitely increase discrimination at work and increase poverty and unemployment for those people who have lack of knowledge, resources or fear of death if they ever raise there voice against this mal practices.

Appreciate if your department believe in educating your own citizens for the bettterment of our work force representing India both domestically or internationally should make recentcgraduatr to work with this people and take there books of business and make this transaction legal.

This is my first complaint made to your department to take some action in order to protect consumer rights

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