Complaint Details

Status	:	Closed
Complaint No	:	0101316/2018
Category	:	Food & Beverages
Date	:	10-01-2018
Subject Line	:	SNACKS PACK CONTAMINATED INSIDE
Complainant	:	Makesh Kumar
Address	:	8073 Prestige Wellington park, IAF Main Road Jalahalli
Complainee	:	CLOUDTAIL PRIVATE INDIA LTD
Address	:	Anjaneya Infrastructure Project No.38 & 39, Soukya Road, Kacherakanahalli, Hoskote Taluka,

Complaint Details
Hi,
I have placed order on amazon Order# 406-3873234-2703537 , Jan 1st 2018, I have received all the products in last week, My kid was took the "TOO YUMM GREEN COLOR " snack pack and ate few and at the same instance he got very very bad taste and hospitalised for a few hours in the same day, later few hours i came back to home and identified the "TOO YUM " snacks packs was fully contaminated and i can see the green coloured fungus inside the pack,
The Real Surprise is the item is still with in expiry and it will expiry as its a 6 months expiry from manufactured date which is 18th November 2017,
This is really shocking as we have a noticed in a very little time frame so that we have taken precautions steps to avoid any further major things,
I kindly request you to see the images i have attached and required dates as well ,
I can hold the item with me till they accept their denial on quality check and final resolution.
As its a food items which would be treated at most care to deliver without contamination so i would like to take this issue seriously and take necessary disciplinary action on those who is responsible for.
We are relying , trusting on online grocery shop for our needs, but if its scary then it will be a huge mental loss for us,
Kindly let me know if you require any more information regarding this issue ,
i'm ready to help for the same fi you need any more.

Thanks,
Makesh
9590154312

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