Complaint Details

Status	:	Closed
Complaint No	:	0101382/2018
Category	:	Others
Date	:	19-01-2018
Subject Line	:	UPS INVERTER DOESN'T HAVE BEE STAR LABEL
Complainant	:	GITANJALI SAHU
Address	:	ICHHAPUR,BHADRAK
Complainee	:	SU-KAM POWER SYSTEMS LTD.
Address	:	54,SEC-37,UDYOG VIHAR

Complaint Details
I HAVE BOUGHT SU-KAM FALCON HBU 1100VA UPS INVERTER, BUT
1)THERE IS NO BEE STAR RATING LABEL ON IT (THE COMPANY CLAIMS IT TO BE A 4 STAR RATED INVERTER). IT IS NOT LISTED AS STAR RATED INVERTER ON BEE WEBSITE. SO IT IS NOT A STAR RATED INVERTER. SU-KAM HAS FOOLED ME (& OTHER CONSUMERS LIKE ME) AND SOLD THIS INVERTER IN THE NAME OF BEE STAR RATING WHICH IS UNFAIR & UNPROFESSIONAL.
2)THE INVERTER ALSO STOPPED WORKING JUST AFTER 8 DAYS AND ITS AUTHORIZED SERVICE CENTER IS UNABLE TO REPAIR IT.
AFTER COMPLAING SEVERAL TIMES THE COMPANY IS DENYING TO REFUND ME. PLEASE HELP ME TO GET REFUND FROM SU-KAM POWER SYSTEMS LTD. THANKS.

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