Complaint Details

Status	:	Closed
Complaint No	:	0101531/2018
Category	:	Telecom
Date	:	21-02-2018
Subject Line	:	MTNL Broadband issue
Complainant	:	Seemant Deshwal
Address	:	Azad palace Swaroop Nagar
Complainee	:	MTNl Delhi
Address	:

Complaint Details
We have taken a connection of 8mbps with unlimited data from MTNL delhi. From last one month we are receiving only 1mbps speed. I have raised complaint several times but issue is not been resolved. We contacted Rajpat first with our problem his contact is 9868137760 the person who resolve speed issue, but later he stopped answering the call. Raised issue on 27th January 2018 with Rajpat. Than he stopped answering the call. Somehow got the hold of his senior number whose number is 9013133466 than even he couldnt resolve the issue. Distance from telephone exchange is 200meters ONLY. We are paying 4601 rupees per month so that we can receive good internet connection from Government of India, but it seems that we are not getting service what we are paying for. attaching the latest receipt of the bill paid. Also attaching the the complaint which we have raised from MTNL app. Kindly look into the matter and do the needful as they are harassing us. Following are details of the connection: Telephone No: 27812391

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