Complaint Details

Status	:	Closed
Complaint No	:	0101539/2018
Category	:	Telecom
Date	:	22-02-2018
Subject Line	:	Charged International Roaming
Complainant	:	Astian
Address	:	Andheri, Mumbai
Complainee	:	Vodafone
Address	:

Complaint Details
I have been charged several times for International Roaming even when I have not activated it on my mobile. Vodafone initially claims that if left home country and made calls, or answered calls or send a message or activated data, automatically International roaming rental will get activated, however I have not done any of the above and yet charged for it. It is not once but several times I have been charged rental for roaming. Other cellular services from other countries do not charge rentals for International roaming, so this is basically cheating and riping money of from the common man, apart I had not even used my number. Vodafone also said to send a message inorder to avoid getting charged, but yet I have been charged even after sending the message.

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