Complaint Details

Status	:	Closed
Complaint No	:	0101599/2018
Category	:	Others
Date	:	14-03-2018
Subject Line	:	Customer Harrasment- Refund Order no. - MNR099291
Complainant	:	Prince Chawla
Address	:	A-76, Second floor, Sector-31
Complainee	:	Flyrobe
Address	:

Complaint Details
It was really a very bad experience with flyrobe. I order my dress for my sister's wedding and at last moment, I received a communication that my order can not be delivered and that too on whatsapp. And I have to rush to buy a new ready-made dress which I had to take at very high price due to hurry. I had already taken matching juti with the dress and my wife had already taken matching dress with me. All this created a lot of stress for me.
Furthermore, It's been 45 days that I have been following up with their customer care for the refund of my money for the order cancelled by flyrobe but I have not received the refund till date.

Replies