Complaint Details

Status	:	Closed
Complaint No	:	0101678/2018
Category	:	Others
Date	:	06-04-2018
Subject Line	:	wrong matress sold
Complainant	:	wrong matress sold
Address	:	Noida
Complainee	:	Sheela foam limited
Address	:

Complaint Details
Hi


I bought matresses worth 11000 and within 4 months the matress become like sponge and cotton matress.
I complained it but all in vain after one week a person came .
He agreed matress have become like sponge. but in his report he wrote matress are good.
And no change would be done to matresss. Now I could do anyhing simply throw that..
Me and my family is having back pain because of the mattress.
Its difficult to sleep on it as matress they have become like cotton and sponge.
and you will feel complete back pain on lying on it.

Again I have complained and this is my second compliant in my second complain the Consumer manager agreed the mattress has become extremely soft and bulging.
And they are giving me a voucher 6996Rs.
I have paid 11000 for sleepwell thinking if something bad happens there is warranty in this.

There was a warranty of 3 years to the product.
I want my matress to be changed or provide me the voucher of what I have paid that is 11000 so that I can replace.
This is completely injustice to people who with so difficulty try to buy some good product and big companies do cheating with us.

Please help

company name :
Sleepwell mattress
Sheela foam limited


Mudit
9711835890

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