Complaint Details

Status	:	Closed
Complaint No	:	0101713/2018
Category	:	Consumer Goods
Date	:	22-04-2018
Subject Line	:	Non delivery of item.
Complainant	:	SHANTI DEVI
Address	:	Durga Colony Street no. 5 Kasganj
Complainee	:	Paytm E-commerce
Address	:

Complaint Details
Order no. 4994418117

Hello Sir, On 18th April, I ordered for five spectacles on Paytm. However, when it was delivered today, 4 out of 5 spectacles were missing from the package. I raised a complaint on Paytm Support regarding the missing items. But Paytm flagged my account and declined to do anything in this case. I am at loss. I don't know what to do. Paytm is being a fraud company. Please take a stringent action against Paytm. I want Paytm to initiate a refund for the missing items.

Below is the screenshot of conversation with Paytm Care.

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