Complaint Details

Status	:	Closed
Complaint No	:	0101746/2018
Category	:	Consumer Goods
Date	:	01-05-2018
Subject Line	:	DEFECTIVE AC SOLD TO ME
Complainant	:	Ashwin Subramanian
Address	:	4/2 GANESH FLATS, LALBAHADURSASTRY STREET, VIVEK NAGAR, CHITLAPAKKAM, CHENNAI
Complainee	:	HITACHI INDIA
Address	:

Complaint Details
I bought a Hitachi AC worth ₹48k in August 2014. And in past two years summer time the AC got repaired and I had to spend the summer without AC. This year also for more than a month the product is not working and despite escalating to all possible stakeholders I did not get resolution. And the service manager shouted at me saying he won't solve my problem and asked me to do whatever I can do. I am stressed already by lack of sleep and this adds to further stress and this has already taken a toll on my health and my parents health. Unprofessional and unethical practices by Hitachi India

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