Complaint Details

Status	:	Closed
Complaint No	:	0101784/2018
Category	:	Computers & Accessories
Date	:	13-05-2018
Subject Line	:	Charged twice for insurance. And failed to refund despite of several follow ups since the last 6 months.
Complainant	:	Lenny Rodrigues
Address	:	Rm no 7.jari Mari mata cottage. Chickoowadi. St. Anthony's Church. Marbe Rd. Malad West mum 400095
Complainee	:	Bajaj Finance
Address	:	Bajaj Finance. Reliance digital infinity mall Malad west

Complaint Details
Cust I'd 46841726
Loan acc 4050vs61911079
We were charged twice by bajaj for an insurance we purchased along with a laptop. As soon as we noticed we bought it to the attention of bajaj in the second month. We were given a refund of one installments.however ever since then we have been following up and have made 3 visits to the outlet and multiple phone calls still have o ly been dragging this issue. Today the 13th May we are being told we still need to wait after which we decided we must forward this to the ombudsman. We would be expecting a compensation from bajaj for their irresponsible attitude towards our finance.

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