Complaint Details

Status	:	Closed
Complaint No	:	0102216/2018
Category	:	Banking
Date	:	17-05-2018
Subject Line	:	Refunded Amount Not Received From Payment Gateway
Complainant	:	Ashish Kumar
Address	:	F1, 1st Floor, Sankarapuram
Complainee	:	PayUmoney Payment Gateway
Address	:	9th Floor, Bestech Business Tower, Sohna Road, Sector 48, Gurugram - 122004, Haryana, India

Complaint Details
I had cancelled ticket on IRCTC Booking Portal on 1'st May 2018 and IRCTC refunded my amount back to Payment Gateway on 5'th May 2018 but the refunded money has not been credited to my account by PayUmoney till date so please look in to this matter and help me to get my money from the payment gateway.

Below is the detailed information which you may needed and also I've attached the confirmation tweet from Ministry of Railways of India for your reference.


Transaction Date:- 1'st May 2018
Transaction ID: 100001250568466
Bank Transaction ID:-20180501021501274144
Booking Amount:- 2680 INR
Refund ID:- 100000234772480
Refunded Amount:- 2550 INR
Bank Reference ID:- 4622298455
Email ID:- ashish.kumar_1@yahoo.com
Debit Card Details (First 6 and Last 4 Digit) :- 559752- 3832 (Airtel Payment Bank - Master Card)

Thanks,
Ashish Kumar
+91-7397300990

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