Complaint Details

Status	:	Closed
Complaint No	:	0102277/2018
Category	:	Travel
Date	:	10-06-2018
Subject Line	:	Quoting wrong fare for upgrade (Economy to Business Class)
Complainant	:	Anuj Sharma
Address	:	Gurgaon
Complainee	:	Goibibo
Address	:	Gurgaon

Complaint Details
I booked refundable flight @ Rs. 67823 (economy class for 2 Adults & 1 infant) on 7th June.
On 10th June I airfare dropped more than 50% i.e. around Rs 35000 (economy class) and 72000 (business class).
I asked goibibo to upgarde it to business class but they offered me total of around 133000.
Attached are goibibo app offer screenshot and goibibo customer care response.
Also, I can't reschedule through app

Replies