Complaint Details

Status	:	Closed
Complaint No	:	0107801/2018
Category	:	Consumer Goods
Date	:	26-09-2018
Subject Line	:	clothes ordered and paid already but not received
Complainant	:	Lalit bhise
Address	:	room no 9, sainath chawl, church pakadi, road no 2, sahar village andheri east
Complainee	:	https://www.clubfactory.com/ (club factory)
Address	:

Complaint Details
order no . so42585826
ordered on 24/08/2018 and was supposed to receive on 11th sept 2018 but did not receive and when contacted their representative on 16th sept 2018 at 8638210149 and he sd that the order is cancelled and sd will re order and will receive by the 27th and when contacted today and asked about the status he sd that the order is cancelled again and will refund the money.....when asked when he disconnected the call and switched off the phone ....got another number from google for clubfactory 8294049964 and this guy asked for my card number as i had paid from the card ....so gave him the card number expiry annd also asked fo cvv ......annd i got a message saying that my card is swipped for 10000 rs and was asking for otp ....however did not give the number i have the message as proof. these people are committing fraud

Replies