| Status | : | Closed
|
| Complaint No |
: | 0108040/2019 |
| Category | : | Telecom |
| Date | : | 14-01-2019 |
| Subject Line | : | Incorrect transaction done Jio not ready to roll back the charges |
| Complainant | : | Swati Savant |
| Address | : | A1103 Om Residency |
| Complainee | : | Jio Digital Life |
| Address | : |
Complaint Details
On saturday i had recharged my Jio plan but i made an error in the number. When i realised and called Jio customer care to roll back the transaction they refused as it is not in their policy.
It is a genuine mistake and hence Jio should acknowledge it and revese it.
Replies
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