Complaint Details

Status	:	Closed
Complaint No	:	0108070/2019
Category	:	Telecom
Date	:	31-01-2019
Subject Line	:	Tikona frequent disconnection and slow speed
Complainant	:	Tikona Broadband service
Address	:	1702, Moroccan CHS, Royal Palms, Goregaon East
Complainee	:	Tikona Broadband
Address	:

Complaint Details
I have been trying to lodge a complain on the Tikona app as well as the call centre of Tikona for terrible service that I'm facing. I took a new broadband connection in the month of November and after only a month of use there seems to be very frequent disconnections as well as the speed keeps varying. They said the plan is a 25mbps plan and the speed I'm getting is hardly 3-4 Mbps with 0.4 Mbps upload speed. I'm fed up of their rude replies and false promises. Kindly help me out with the problem.

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