Complaint Details

Status	:	Closed
Complaint No	:	0108104/2019
Category	:	Service Provider
Date	:	18-02-2019
Subject Line	:	I have purchased RO + UAV during the month of Nov 2018. This RO+UAV install by Technician during the month of Dec 2018.
Complainant	:	Subhash Chand Rana
Address	:	Vil Narghota Post Thill Teh Khundian Distt Kangra (HP)
Complainee	:	EUREKA FORBES
Address	:	Corporate Office B1/B2, 701, 7th floor Marathan Innova Marathan Next Gen Offr Ganpatrao Kadam Marg Lower Parel Mumbai 400013

Complaint Details
RO+UAV not install by technician properly . Thus water leakage from RO+UAV.I have logged requests No 9961417771 and 2011098973. Till date no technician come to attend my request. I am not really sure on what to do and whom to reach to get the service done. This is truly unprofessional service on and I cant imagine the type of service Aquaguard is providing even if it gets escalated. No one is bothered to resolve the problem, instead everyone is just giving false promises any PROPER FOLLOWUP and NO ACCOUNTABILITY.

Please look into this issue urgently and resolve this problem or let me know who is the right person who assure some responsibility and accountability to take care of this issue.


Regards
SC Rana
9435552430

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