Complaint Details

Status	:	Closed
Complaint No	:	0108153/2019
Category	:	Consumer Goods
Date	:	17-03-2019
Subject Line	:	IFB machine not functioning properly - from day of purchase.
Complainant	:	Prashant Majhwar
Address	:	E-1203, Salarpuria Sattva Melody,, Pantarapalya, Kengeri, Mysore Road
Complainee	:	IFB
Address	:

Complaint Details
I have purchased ifb front loading washing machine 45 thousand INR - executive plus vx id 8.5 kg i 1400 rpm 8months back and we are experiencing issues with this washing machine from the day of the purchase, conditioner gets dispensed as soon as the main program starts, i reported it multiple times but it has not been fixed.
Technicians that came for checking have no clue or poorly trained on the product, they say that conditioner is dispensed at the start of the machine...was surprised by this level of knowledge/training.

On top of this now the water keeps on flowing into machine even if the machine is stopped or even when the power is switched off.

Wasn't expecting such poor Quality IFB machine by IFB which is 45000INR, extremely bad IFB machine.
Please return my money and take the IFB machine back or replace with the genuine IFB machine. I hope IFB will listen to customer and take necessary action in order to reclaim that IFB is best in all aspects!

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