Complaint Details

Status	:	Closed
Complaint No	:	0108154/2019
Category	:	Insurance
Date	:	18-03-2019
Subject Line	:	FOOLING IN THE NAME OF SBI GENERAL INSURANCE
Complainant	:	SUNIL PANDEY
Address	:	R-3,KANHIYA CHAWL,ASHOK NAGAR,MAROLPIPELINE,ANDHERI EAST,MUMBAI
Complainee	:	SBI GENERAL INSURANCE
Address	:	1ST FLOOR,UNIT NO 3 & 4,C D HOUSE,126 MATHURADAS MILL CMPD,N.M JOSHI MARGH,LOWER PAREL,MUMBAI

Complaint Details
A MONTH AGO THIS GUY NAME ANUP VISHWAKARMA CAME TO MY OFFICE IN SAKINAKA AND INTRODUCED AS SBI EMPLOYEEAND OFFERED HEALTH INSURANCE BUT I REFUSED THEN HE OFFERED FOR MY PARENTS 3 LAKH POLICY FOR JUST 10500/FOR BOTH SAYING THAT THIS OFFER WAS ONLY FOR THAT DAY FORDABLE RATES AS THEY ARE 50+ I INFORMED HIM ABOUT MY PARENTS HEALTH CONDITION ABOUT DIABETES AND BP HE AGREED AS SAID THERE WILL BE PRE MEDICAL CHECK UP BEFORE OFFERING THE POLICY BUT I HAD TO PAY FIRST AND FOR CHECK UP ALSO I HAVE TO PAY 1800 OUT OF WHICH 900 WILL BE RETURNED IF THE CHECK UP IS OK I AGREED AS IT WAS A GOOD OFFER HE SENT ME THE LINK FOR PAYMENT POLICY WAS APPLIED BY MY BROTHERS NAME FOR PARENTS I DID THE PAYMENT AFTER 10 -12 DAYS MEDICAL CHECK UP WAS DONE NO BILL WAS GIVEN NEITHER ANY REPORT WAS PROVIDED THEY INFORMED THAT THEY CANNOT OFFER POLICY TO MY FATHER ONLY MY MOTHERS POLICY CAN BE GIVEN SINCE THAN IT HAS BEEN A MONTH I HAVE PAID IN ADVANCE FOR THE SAID POLICY NOW THEY ARE OFFERING IT ONLY TO MY MOTHER THOUGH I HAD ALREADY INFORMED ABOUT MY FATHERS DIABETES AND BP WHICH IS UNDER CONTROL AFTER HIS PHONE I DECIDED TO CANCEL THE POLICY BUT THEY ARE SAYING THAT THEY WILL RETURN THE MONEY AFTER 20-30 DAYS IS THIS FARE AND NO RETURN OF CHECK UP FEES THAN WHY DID YOU TAKE THE MONEY IN ADVANCE FOR THE POLICY IF YOU DONT WANT TO GIVE, AND I DONT EVEN KNOW HOW MUCH ANOUNT THEY WILL RETURN THEY ARE JUST DOING FRAUD SINCE PAYMENT IT IS ALREADY MORE THAN A MONTH IF ANY THING WOULD HAD HAPPENED TO MY FATHER WOULD THEY HAVE GIVEN ANY CONPENSATION THAN WHY? HAVE THEY TAKEN THE MONEY IN ADVANCE IF THEY DO NOT WISH TO SANCTION POLICY THEY ARE JUST LOOTING PEOPLE THEY HAVE TIE-UPS WITH PATHOLOGY LABS FOR CHECK UPS FOR TEST OF RS-200 -300 THEY TAKE 900 THIS IS WHAT IS GOING PLEASE LOOK IN THIS MATTER ATTACHED PAYMENT MAIL AND VISITING CARD

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