Complaint Details

Status	:	Closed
Complaint No	:	0108160/2019
Category	:	Others
Date	:	23-03-2019
Subject Line	:	UNACCEPTABLE DELAY IN DELIVERY OF ORDERED PAID PRODUCT
Complainant	:	GOURI GOVIND
Address	:	FLAT NO:11-C,BLOCK-B, NCC LAUREL,OLD INFOPARK RD,KAKKANAD
Complainee	:	AMAZON
Address	:

Complaint Details
I HAD ORDERED A BREAST PUMP THROUGH AMAZON.COM. A SPECIFIC COMPANY PUMP WAS RECOMMENDED BY THE DOCTOR WHICH WAS NOT AVAILABLE IN LOCAL SHOPS AND I HAD TO HENCE ORDER ONLINE VIA AMAZON. I AM A PRIME CUSTOMER IN AMAZON AND WAS SUPPOSED TO GET IT EARLY. STILL IT IS DELAYED BY 2 DAYS AS ON 23.03.2019 AND ON CONTACTING CUSTOMER CARE, THEY ARE AGAIN ASKING ME TO WAIT FOR 2 DAYS WITHOUT GIVING ANY CLARITY AT ALL. I AM MENTALLY DISTRESSED VERY MUCH SINCE THIS INVOLVES FEEDING MY INFANT BABY WHO IS JUST 45 DAYS OLD. TILL THE PUMP ARRIVES, I AM FEEDING FORMULA FOOD FOR MY BABY WHICH IS BEING OPPOSED BY EVERYONE; BUT I DO NOT HAVE ANY OPTION. I REQUEST THAT THE ISSUE BE RESOLVED IN THE BEST WAY AND RIGHTFUL ACTION BE TAKEN AGAINST THEM.

ORDER # 407-7776485-7467514

PRODUCT NAME: Lansinoh Double Electric Breast Pump BPA-Free

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