Complaint Details

Status	:	Closed
Complaint No	:	0108182/2019
Category	:	Consumer Goods
Date	:	02-04-2019
Subject Line	:	Incorrect Raid
Complainant	:	Incorrect Raid
Address	:	2, 3, 4 Munivar Complex, Nr. Khodiyar Temple, Nikol Gam Road, Nikol, Ahmedabad, Gujarat, India
Complainee	:	Honda 2 Wheelers Company
Address	:

Complaint Details
Dear Sirs,

My name is Satish Patel and I am the owner of Khodel Auto Parts firm situated at 2, 3, 4 Munivar Complex, Nr. Khodiyar Temple, Nikol Gam Road, Nikol, Ahmedabad, Gujarat, India. My mobile number is 9925048605.

This is to inform you that my firm was raided on Feb 21, 19 by Mr. Dixit and Mr. Bharat from EIPR India Pvt. Co. Mumbai on the allegation of duplicate items of Honda Company sold by me. I would like to inform that I am an ethical person and a reputed retailer in my area since 2002. I only purchase genuine parts from your dealer – Romil Enterprises, Ahmedabad. If required, I can furnish the details of purchases made by me from the dealers. During the raid, I was told that the date of manufacture on both sides of stickers on the product was not matching. As I have purchased these goods from the company designated dealer’s shop, the same goods are present in dealer’s stock. Amount of these goods was Rs. 24,569 and they were very much original. I had to face humiliation in my entire area in spite of doing business ethically. Additionally, these goods are still not returned to me causing me loss of Rs. 24,569. I have also written to Honda customer support few days back but no one has approached me till now.

Now, I and other members of the retail marked association are very furious about this and are thinking to boycott the sale of Honda original parts till this issue is sorted from your end.

With this complaint, I want help in getting this sorted on immediate basis. I am hoping proper steps would be taken by Honda company which would help me bring my reputation back and increase the confidence of other retailers in selling Honda genuine parts.

Thanking you in advance.

Regards,

Satish Patel

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