Complaint Details

Status	:	Closed
Complaint No	:	0108208/2019
Category	:	Others
Date	:	16-04-2019
Subject Line	:	#Sugarbox India#Product Review#Faulty products
Complainant	:	Tanvi Rastogi
Address	:	A1602, Elisium Tower, Lodha New Cuffe Parade, Opposite Wadala Truck Terminal, Wadala East
Complainee	:	Sugarbox India
Address	:

Complaint Details
They say that they deliver box of happiness but it has been a really disappointing experience for me.
A. Do not stick to their delivery timelines, website says 7-8 working days however for my order they took 4 weeks to deliver after numerous follow-ups.
B. There is no customer care number active the only mobile number available on website doesn’t answers promptly, even the mail revert takes weeks to get back.
C. The quality of the mid rings was terrible, no finishing, had black rough stains and no shine. The picture shown is far more attractive than what is delivered.
D. The wrist watch sent was more for menwear and not at all girlish. However the picture on website again is very attractive and product sent is all sham.
I would not recommend anyone to buy from them even in discounts or offer, it’s a waste of money, time and energy!!

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