Complaint Details

Status	:	Closed
Complaint No	:	0116202/2019
Category	:	Hospitality
Date	:	31-07-2019
Subject Line	:	Regarding refund of helicopter service charge
Complainant	:	Sunil Kumar Singh
Address	:	Indaur-6,Ratu Road
Complainee	:	Kestrel Aviation
Address	:	Gmvnl guest house, Guptkashi

Complaint Details
We have booked ticket for helicopter service for kedarnath for 8 person for 25th June. from your site.
We are sorry to inform you that helicopter people left our five person at kedarnath while returning.
We have booked a complain with your local office at Guptkashi on same date.
For refund of one way charge for five left over person.
Inspit of several reminder we have not received any response from your side.
Please look into the matter and refund my money immediately.

Replies