Complaint Details

Status	:	Closed
Complaint No	:	0116274/2019
Category	:	Entertainment & Recreation
Date	:	19-09-2019
Subject Line	:	Service not provided as per given time duration
Complainant	:	Akshay Shilawane
Address	:	Flat No 101 Shanti Ananya
Complainee	:	Tata Sky
Address	:	Flat No 101 Shanti Ananya, Sector 4A Plot 1B Koparkhairane, Navi Mumbai 400709

Complaint Details
I had raised complaint for my setup box on 18th Sep 2019 as setup box is not working from more than 2 days because of software update which should be taken care by tatasky.
As per customer care and tatasky protocol complaint should be resolved within 24hrs.
But they are not attending my complaint and I am getting rescheduling message from them.
From 3 days I am not able see any channel and I am paying to tatsky for that duration. As a customer I want refund of this and my problem should fixed earlier.
Attaching complaint number SMS images

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