Complaint Details

Status	:	Closed
Complaint No	:	0116351/2019
Category	:	Service Provider
Date	:	10-11-2019
Subject Line	:	Very senior citizens put to extreme anxiety by DTDC
Complainant	:	Shashank Nabar
Address	:	C-1, Ground floor, Shardashram society, Bhawani shankar rd, Dadar(w)
Complainee	:	DTDC Express Ltd
Address	:	No.3, Victoria Rd.,

Complaint Details
We booked Diwali sweets parcel on 24th Oct to Chhindwada (MP) at Express delivery rates thru DTDC. We were promised delivery in 2 days. Reminded everyday several times because my 80+yr old in-laws could not prepare Diwali sweets. But a parcel with spoilt sweets was delivered on 31st Oct @ 18.30hrs after Diwali. Sweets were spoilt due to the delay in delivery. It was distressing time for us. DTDC plus. Attached Consignment no. V56331451

Replies