Complaint Details

Status	:	Closed
Complaint No	:	0116722/2020
Category	:	Travel
Date	:	11-04-2020
Subject Line	:	Refund for airline tickets
Complainant	:	Sonam Srinidhi
Address	:	Anukool CHS Ltd D305 Manish Park Pump House Andheri East Mumbai - 400093
Complainee	:	SpiceJet
Address	:

Complaint Details
I was suppose to travel from Mumbai to Bangalore on 16th April 2020 along with my 2 kids. However due to coronavirus the travel is not possible. The airline is now putting all ticket amounts as credit shell for travel during a future date anytime within a year. But my point is tat y shud the airline hold our money in credit shell? Wat if i dont want to travel by flight or on the same airline on a future date? This is harassment for our money during such a crucial time wen there is cash crunch for all. I would request for a complete refund of my amount along wit a penalty for mental trauma n harassment.

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