Complaint Details

Status	:	Closed
Complaint No	:	0116817/2020
Category	:	Others
Date	:	05-05-2020
Subject Line	:	non performance of service after collecting fee for the same
Complainant	:	G.SHANMUGAM
Address	:	B.T4,CHINNA KRISHNA TOWERS,176,M.T.H ROAD,VILLIVAKKAM
Complainee	:	sulekha.com,chennai
Address	:	40,pantheon road,egmore,chennai-600008

Complaint Details
Complaint : Dear Sir, I am senior citizen, retired official from GST department and start doing practice as an advocate with able guidance of my two senior most lawyers.As i want to engage myself more busy, i have registered with your Chennai egmore office by paying Rs11,800/- with the hope you will provide better service to me and continue our relationship foe ever and to bring my friends also in your service net. But, I am very sorry to inform that i had only bitter experience with your offciers especially one Mr. Saravanan, of your egmore, Chennai office, his mobile no 9962498007, who helped me for the registration in your office and acting as PRO he never responded properly not given any feedback, not at all redressed my grievances. First of all, I have not registered for divorce cases, but received so many family matters cases,however the the amount has been deducted for this leads also, more over in majority cases not so seriously leads are given wasting my precious time and money. One typical example one HARI PREETHA has been referred as consumer protection when i spoken to the said person she is doing B.L course, she only wants internship training only.More over one Dilip Kumar they have given as lead inspite of my repeated attempts he never responded, immediately, i have my position as feed back and sought for replacement,and i have taken up the matter to the so called PRO Mr. Saravanan twice in this matter he has not done anything for giving just a replacement but unfortunately nobody taken any steps to redress my grievances even after collecting heavy amount of Rs.11800/ a But not at all giving proper leads after verifying the real needs of the customers and zeroing down based on their genuineness,but without doing proper verification simply forwarding the leads creates hardship and because of these my hard money has been deducted in addition wasting my precious time and energy causing unnecessary mental agony because of yours poor and totally inefficiency and deficiency of service which itself warranted to initiate legal action against you in consumer forum. However, I hope still you will correct your mistakes and lapses to avoid possible legal action and will provide better service to keep our relationship in a healthy manner so as both of us will be benefited by bringing more of my friends in to your organisation rather than fighting with each other in different legal forum. I WANT TILL DATE AS ON 16-05-19, HOW MUCH AMOUNT HAS BEEN DEDUCTED AGAINST WHICH LEADS AND WHAT HAPPENED MY COMPLAINTS REGARDING THE REPLACEMENTS ETC ALONG WITH THE REASONS FOR NOT READDRESS OF MY GRIEVANCES MAY ALSO BE GIVEN. In addition, I wish to inform you,that you not given suitable instructions regarding the procedure to be adopted in following the procedures laid down in GST, as i have paid Rs.11,800/- Rs.10000/- towards your service charges and Rs1800/- towards GST payments the so called invoice you given for me lacks the basic needs under GST INVOICES , it lacks GSTN REGISTRATION NUMBER, LACKS SERIAL NUMBER OF THE F,Y, NOT SPLITTING UP OF FIGURE BETWEEN CGST AND SCGST. Which is total violation of GST procedures it may lead to raid, seizure and imposition of heavy penalty and litigation may leads so many years. Hence,as a retired officer from GST dept, I am willing to provide able guidance in this regard, provide if you are willing to utilise my services. However, please attend my complaints cum grievances immediately, expecting yours kind cooperation in this regard. Yours, G.Shanmugam, 9444328714 From: Sulekha Sent: Wednesday, May 15, 2019 2:34 PM To: shanmughamg22@hotmail.com Subject: Priority Lead from Sulekha (Ref No.72638160) Sulekha.com Facebook Sulekha helps fulfill 16+ million service needs a year Hi G.SHANMUGAM ADVOCATES AND CONSULTANT, m/S. Sulekha.com not at all provided any service at all. after collecting 11800/ given some fake leads out of 50 leads as per contract. I have asked for the refund amount. the sulekha.com neither given the refund nor provide the so called 50 leads details. not only by me, in this year alone more than 1400 complaints against them. the company as well as the management people should be prosecuted for their criminal offences under 420. g.shanmugam.

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