Complaint Details

Status	:	Closed
Complaint No	:	0116835/2020
Category	:	Consumer Goods
Date	:	08-05-2020
Subject Line	:	MOBILE PHONE SERVICE NON COMPLAINCE
Complainant	:	Makesh Kumar
Address	:	8073, Prestige Wellington Apartment,IAF MAIN ROAD,JALAHALLI
Complainee	:	XIAOMI MI INDIA
Address	:	8th Floor, Tower-1, Umiya Business Bay Marathahalli-Sarjapur, Outer Ring Road,

Complaint Details
Dear Sir,
I bought MI MIX 2 mobile and its 2.5 years old, last week i went to the nearest service center because there is no network coverage,But surprisingly they told me its a mother board issue,
I wants to highlight the issue to concerned authority and take necessary action on this issue as this is completely mobile phone quality issue as this problem came while normal usage and there is no wear and tear.
Its been saddening to hear from the manufacturer to change the entire motherbaord for the network outage issue.
Kindly take action on this sir and do the needful.
attached service report given by mi service center. and the invoice copy

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