Complaint Details

Status	:	Closed
Complaint No	:	0117017/2020
Category	:	Telecom
Date	:	05-06-2020
Subject Line	:	Pathetic Service and Support
Complainant	:	Daljeet Singh
Address	:	B 1502, Phoenix Heights, Plot No 56, Sector 17, Roadpali, Navi Mumbai
Complainee	:	Tikona Broadband
Address	:	3rd Floor, Corpora Building, 232, LBS Rd, Bhandup, Rajiv Gandhi Nagar, Bhandup West, Mumbai, Maharashtra 400078

Complaint Details
I had got Tikona Installed in Oct 2019 and since then till this day I got very limited or no connectivity. Had raised it multiple times to vendor through their android app every other day and few mails too. Always heard the same answers - some issue going on in area, your connection is found to be fine etc. I had kept paying my bills, but can't see a point now.

Due to the COVID situation I have to work from home and this internet is pathetic. I'm paying for a 40 Mbps connection and still not even able to get 5 Mbps constant speed.
I need a full refund from the vendor since Oct 2019 to this date.

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