Complaint Details

Status	:	Closed
Complaint No	:	0117096/2020
Category	:	Others
Date	:	20-06-2020
Subject Line	:	Money debited for failed transaction
Complainant	:	Sayan Dey
Complainee	:	Bharat Interface for Money (BHIM), developed by National Payments Corporation of India (NPCI)

Complaint Details
Rs. 2807 debited from my bank account inspite of failed transaction. Upon complaining, BHIM says that the amount is credited to beneficiary account but I have proof that the transaction was a "failure". I cannot "reconfirm with the beneficiary merchant" because I don't have a transaction id for a successful transaction.

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