Complaint Details

Status	:	Closed
Complaint No	:	0125873/2020
Category	:	Computers & Accessories
Date	:	17-09-2020
Subject Line	:	Defective Product / Product different from description
Complainant	:	Einstien Dcruz
Address	:	NO 51 HANCHARAHALLI, MANDUR VILLAGE, BANGALORE EAST
Complainee	:	Amazon India Retail Pvt Ltd
Address	:	Ground Floor, Eros Plaza, Eros Corporate Centre, Nehru Place, New Delhi-110019 Delhi South Delhi DL IN 110019

Complaint Details
Order ID: 406-0454210-6209917

Count Product Name and ASIN
1 Rapidotzz Quick Release Watch Strap 20mm Stainless Steel Watch Band
Compatible for Amazfit Bip, Amazfit GTS, Galaxy Watch Active 2, Gear S2 Classic, S

ASIN: B08CGT1F3L

I had bought the watch strap for SAMSUNG S2 GEAR and the strap does not fit the watch.
The description in the amazon website clearly mentions that the strap was suitable for the watch.

This is blatant cheating and fraud.

The seller , Rapidtozz puts the blame on Amazon. Both do not take any responsibility on this matter.

" Hi Einstien ,
We are using Amazon fulfilment service
So everything is handled by amazon and even the return requests are handled by amazon
Please place return request and amazon will take care of the return
Please contact amazon customer care if you have any more doubts
Regards
Rapidotzz "

Nothing is resolved properly. My money is lost , that is the end result.

Amazon should not encourage FRAUD sellers like Rapidotzz .

You can either resolve this by refunding my full amount spent to my Amazon PAY
or giving me a suitable strap for the watch as I wanted to purchase.

Even the negative review and my experience that I put on the product was removed . Amazon does not even have an email ID or a responsible person for dispute resolution.

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