Complaint Details

Status	:	Closed
Complaint No	:	0126377/2020
Category	:	Others
Date	:	14-10-2020
Subject Line	:	Wrong product delivered and not refunding money
Complainant	:	Kanika jain
Address	:	Rohini sector 9
Complainee	:	Myntra.com
Address	:

Complaint Details
I ordered a kurta on 29th September 2020 on Myntra but received wrong product and design. I immediately created a return request but they denied to pick it up saying it does not match the product they want to pick up so I filed a complaint on Myntra website but instead of resolving the issue they are saying to wait for 24 hrs from 2 weeks so they can solve the problem and give my money back. It is a mistake from there side but still they are being so unprofessional and not picking the product and giving my money back.

Replies