Complaint Details

Status	:	Closed
Complaint No	:	0126497/2020
Category	:	Travel
Date	:	22-10-2020
Subject Line	:	refund not done for cancelled flight during COVID restrictions
Complainant	:	AMITAVA MUKHERJEE
Address	:	FLAT NO 601, RAJESWARI TOWER, VIT UNIVERSITY, VELLORE 632014
Complainee	:	MAKE MY TRIP Ltd
Address	:

Complaint Details
I paid Rs 11241 to book spicejet flight SG 277 from Kolkata to Chennai (flight date 8th May 2020). The PNR number was WG3MPN. I contacted Spiceject, since the flight was cancelled by Airlines, I contacted Spicejet and received an email from the airlines that the refund has been credited to Make my trip account today. I could not contact Make My trip Ltd by any means to check the status. I want the money credited to my account as per DGCA circular dated 8th Oct 2020. The travel agent make my trip can not be contacted .. please help me.

I am attaching makemytrip invoice, spicejet e ticket, and Spicejet email received today,

regards,

Amitava Mukherjee

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