Complaint Details

Status	:	Closed
Complaint No	:	0127117/2020
Category	:	Service Provider
Date	:	27-11-2020
Subject Line	:	Refund pending since 5 months, as per policy within 30days refund should be initiated.
Complainant	:	Satish V
Address	:	Garagalamma Street, 14th ward, Pedaboddepalli, Narsipatnam
Complainee	:	Zoomcar
Address	:	Ground Floor - Enzyme Tech park, #4 Building, Domlur Service Road, 13, HAL Old Airport Rd, Domlur I Stage, ISRO Colony, Domlur

Complaint Details
Booked a car on zoomcar and canceled it due to personal reason, as per policy they should refund my booking amount within 30 days but its 5months now no response from zoomcar. No call support, no email reply and nothing our money got stuck with them since these many months. Here I am attaching booking screenshot.

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