Complaint Details

Status	:	Closed
Complaint No	:	0127118/2020
Category	:	Travel
Date	:	27-11-2020
Subject Line	:	Pending refund since July [Booking id: JPS6N59EO]
Complainant	:	Bhoumik Shah
Complainee	:	Zoomcar India

Complaint Details
Hi,
I had cancelled a Zoomcar booking [booking Id: JPS6N59EO] on 11th July. The refund amount of INR 3368 is pending since then. Zoomcar policy mentions that refund are processed in 30 days, but it's been more than 4 months now and I haven't received refund. I haven't gotten any response from them when I tried to reach-out via mail or calls. I have also lodged a complain in consumer forum [Docket Number: 2160331] but haven't received any support.

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