Complaint Details

Status	:	Closed
Complaint No	:	0127260/2020
Category	:	Service Provider
Date	:	02-12-2020
Subject Line	:	Refund not issued even after 6 month post refund period as per company policy
Complainant	:	VISHAL SINGH
Address	:	4/342. Vaishali, Ghaziabad
Complainee	:	Zoomcar India Private Ltd.
Address	:	7th Floor, Tower-B, Diamond District, 150, HAL Airport Road, Kodihalli, Bangalore – 560008

Complaint Details
Hi Team,
I made a booking with Zoomcar on Feb 13, for services to be availed on Apr 14 2020.
However, Zoomcar cancelled the booking unilaterally.
Based on their email, the amount should have reflected in my account by Wed, 1 Apr 21:05.
All email communication is attached here. Please assist with the next steps that can be taken from a legal standpoint.

Thanks
Vishal Singh

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