Complaint Details

Status : Closed Closed
Complaint No
: 0128263/2021
Category : Consumer Goods
Date : 10-02-2021
Subject Line : Under warranty LED display dead since Dec2020 and til date TCL after sales not helpful
     
Complainant : Aamir H Fanuswala
     
Complainee : TCL India

 

Complaint Details
Brought TCL 55"LED with 3yrs warranty and my under warranty set lost its display in december last year for which i raised a complaint, tcl sent a replacement dsplay which was also faulty ans since dec2020 i m sitting with a LED which is not working at all, last month tcl said that they will replace the LED and after a month and continues folowup with them i received a mail from service center yesterday that the replacement LED they sent is damaged. TCL is just making a fool out of their customers and wasting my warranty days and not providing any assistance at all. I want to raise this issue and justice.

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