Complaint Details

Status : Closed Closed
Complaint No
: 0131012/2021
Category : Consumer Goods
Date : 01-09-2021
Subject Line : Non receipt of goods ordered through online
     
Complainant : RAJANANDHAN VISWANATHAN
Address : 95/1, VARADHARAJULU NAGAR, 8TH STREET, GANAPATHY
     
Complainee : THE OUTLOOK GROUP
Address : AB-10, Safdarjung Enclave

 

Complaint Details
I had visited the website of OUTLOOK TRAVELLER magazine and ordered three books on 20/08/2021. I had paid INR 591/- for the above via Netbanking. Order was successfully placed. But I have neither received the books nor received any acknowledgement of my purchase invoice. I tried to contact the customer care number but there was no response from their side. Hence, I kindly request you to provide me a fair solution.

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