Complaint Details

Status	:	Closed
Complaint No	:	0013934/2013
Category	:	Service Provider
Date	:	07-12-2013
Subject Line	:	youbroadband giving lessthan 100kbps for 512kpbs connection accoutn
Complainant	:	hasmukhbhai
Address	:	1/36 uday park
Complainee	:	youbroadband
Address	:	3rd Floor, Sapphire Complex, Old Padra Road, Beside Tube Company,Vadodara,Gujarat,390015, Sahkar Nagar, Akota, Vadodara, Gujarat 390012

Complaint Details
i have taken internet connection from youbroadband and paying for 512kbps speed with unlimited usage from last 2 months.
i am always getting speed below 100 kbps and done complain for this issue more than 20 times in last 2 months but they have not started giving me 512 kbps speed. every time i complain next day they are sending me message that complain is resolved without taking any action.
if they are not capable to give me 512kbps speed and then they should refund me the money and i can find new internet supplier.
my account no. is 738643.

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