Complaint Details

Status	:	Closed
Complaint No	:	0014018/2013
Category	:	Health
Date	:	15-12-2013
Subject Line	:	COMPLAINT REGARDING MISBEHAVIOUR BY SALESMAN DURING PURCHASE
Complainant	:	PIJUSH KANTI SAHA
Address	:	C/O-UNITED BANK OF INDIA, JAIL ROAD BRANCH, BHARATI BHAWAN, JAIL ROAD,
Complainee	:	M/S M. PHARMACY
Address	:	ANANDA NAGAR, G.S. ROAD,

Complaint Details
I WANTED TO PURCHASE A ELECTROBION POWDER FOR MY SON. WHEN I APPROACHED THE PHARMACY, THERE WAS NO STOCK AVAILABLE IN THE PHARMACY. THE SALESMAN OFFERED ME ANOTHER SIMILAR POWDER,THE PRICE OF WHICH WAS PRINTED AS RS. 17.50/-. I PAID RS. 20/- TOWARDS THE COST OF THE MEDICINE.THE SALESMAN REFUNDED ME A 2 RUPEE COIN.I ASKED HIM ABOUT THE PRICE BUT HE 3 TIMES REPEATEDLY TOLD ME THAT THE PRICE WAS RS.18/-. I THEN OFFERED HIM RS. 17/- (SINCE I DIDN'T HAD ANY 50 PAISE COINS WITH ME) BUT HE DID NOT AGREE. THEN I ASKED HIM TO ISSUE A CASH MEMO(BILL) BUT HE REFUSED AND TOLD ME THAT WITHOUT DOCTORS PRESCRIPTION HE CANNOT ISSUE THE BILL. NOW MY QUESTION IS THAT WHY HE ASKED ME TO PAY 50PAISE EXTRA AND IF HE CAN SELL THE MEDICINE WITHOUT PRESCRIPTION THEN WHY CAN'T HE ISSUE THE BILL?

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