Complaint Details

Status	:	Closed
Complaint No	:	0014024/2013
Category	:	Travel
Date	:	15-12-2013
Subject Line	:	Harassment by taxi driver n over charging
Complainant	:	Dr.Damodar Biswal
Address	:	Gandarpur,Nuasahi,Near Akhandalmani temple
Complainee	:	Clear Car Rental
Address	:	Clear Car Rental Pune

Complaint Details
Booked an AC Indica taxi from Pune Rly station to Bhimasankar n back through net.The distance from Pune Rly station to Bhimasankar n back is 240 Kms.We had agreed to a 250 Kms. limit for Rs.2750/=.The driver misbehaved with us n threatened to throw out of the taxi if we do not agree to pay for 300 Kms.Though we had an AC taxi booking we expected the driver to use heater in the morning when the morning temperature was around 10 degree,which he never did.Instead,he opened the front window of the taxi to pass the wind causing serious health problem for my wife.She continues to suffer till date.He forced us to pay for 280 Kms,though we have travelled to the temple n back,which should not be more than 240 Kms.
Booking no..PK00020245.
Date of booking 28-10-13
Date of travel 13-12-13
Demand unconditional apology n return of the total fare for breach of contract.Not using AC n rude behaviour of the driver.
Professor (Dr.)Damodar Biswal

Replies