Complaint Details

Status	:	Closed
Complaint No	:	0014136/2013
Category	:	Telecom
Date	:	24-12-2013
Subject Line	:	About I Ball Andi 5h
Complainant	:	Dineshkumar Karunakaran
Address	:	Deccan Chronicle Holdings Limited
Complainee	:	IBALL
Address	:	87, Mistry Industrial Complex, MIDC Cross Road ‘A’, Andheri East, Mumbai

Complaint Details
I just bought the IBALL Andi 5h Quardo Mobile in E-bay on 13/12/13 and i got the mobile on 20/12/13. They have mentioned that it supports Gps & A-Gps(Assisted GPS). The A-gps is working with the support of Gprs but the Gps is not working when i called the customer care of Iball they are saying that Gps will work only if we have internet connection even after a half hour explanation i gave to them about Gps & A-Gps they are not even cared of learning what is Gps & A-Gps and dont even worried about customer and the Handset not Support Gps it only Support A-Gps, they are cheating the customer by giving wrong information about their product and making fool.

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