Complaint Details

Status	:	Closed
Complaint No	:	0014165/2013
Category	:	Consumer Goods
Date	:	27-12-2013
Subject Line	:	poor quality products by lenovo
Complainant	:	poor quality by lenovo
Address	:	95-A, pocket-A, sukhdev vihar
Complainee	:	Rohit
Address	:	95-A, pocket-A, sukhdev vihar

Complaint Details
i bought a mobile by Lenovo K900 in July and in October the wifi stopped working. the service centre told me tha the main component, the mother board has to be changed. I wrote to Lenovo and after 2 months they agreed and send me a replacement. The new handset right out of the box also had same problem. The chances are very less that I will get 2 units with the same problem. it just proves about the quality. now after another mnth of me writing to them they are again sending me a new unit, but I don't want another unit this time. its been already 3 months I am facing issues. now I want a refund. can you help me in this.

Replies