Complaint Details

Status	:	Resolved
Complaint No	:	0014249/2014
Category	:	Consumer Goods
Date	:	03-01-2014
Subject Line	:	faulty product and poor after sale service
Complainant	:	Neelam Namdeo
Address	:	G - 799, jahangir puri, Delhi- 33
Complainee	:	Eureka forbes india
Address	:

Complaint Details
Bought aquaguard elegance ro worth 12000/- in april 2013. Received faulty product. Has been repaired 5 times since then. Service asked for a bottle installation. Installed the same in 800/- no bill given. Still no improvement. Has been repaired 3 times after installation of bottle. Called costumer care many times all in vein. They always promise for a callback by a senior that never happened. They should exchange it or give our money back.

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