Complaint Details

Status	:	Closed
Complaint No	:	0014256/2014
Category	:	Others
Date	:	04-01-2014
Subject Line	:	No action is being taken regarding my complaint
Complainant	:	Ranjita Dutta
Address	:	Flat no. A2,Parkview Apartment,101 bidhanpally
Complainee	:	Samsung
Address	:	Sabsonic Service center,12,loudon street,maruti building

Complaint Details
I have been giving complaints regarding my handset samsung galaxy grand for the past 7 months still problem is continuing.I have submitted my handset to the service center on 30th dec 13 till now i haven't heard anything about the set.Just once i got a call from the company asking me to explain what is my complaint. after that i didnt get any news regarding my phone.Please arrange a refund for this set asap else replace it with different model.If replacement is done i need warranty for that handset starting from the day it will be handed over to me as iam submitting my phone every now and then to the service center i have not been able to use my phone for most of the time since the day i bought it.And kindly let me know what action is being taken

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