Complaint Details

Status	:	Closed
Complaint No	:	0014428/2014
Category	:	Telecom
Date	:	15-01-2014
Subject Line	:	Disconnected number without prior notice
Complainant	:	Justin
Address	:	Olalkkangil h, eyyal post
Complainee	:	TATA Docomo
Address	:	Bangalore

Complaint Details
Disconnected the my sim card when I was on roaming, where I maintained recharge in every 3 months as per TATA Docomo to retain connection. It was done due to maintaining a Non-revenue connection with TATA. Also they claimed they sent me a text message before disconnection and I never received it. Upon asking customer care execitve asked to sent ID proofs I sent the required documents which was rejected for no reason.

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